Returns & Exchanges
We want you to be completely delighted with your Rebecca Pitcher home goods; however, if you are not entirely satisfied, you can return your items within 30 days of receipt for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our customer care team with your order number and reason for return to receive a unique Return Authorization code.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the products are in unused, resaleable condition.
- 3.Ship the Items
Affix the provided shipping label to your parcel and drop it off at your nearest authorized carrier location, keeping a copy of your tracking receipt.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.